Last Updated: January 2026
ONEXANC (“ONEXANC”, “we”, “our”, or “us”) a subsidiary brand of Digital Trade Lab respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing memberships, booking services, or interacting with our business.
This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing Information
- Vehicle Information
- Membership Details
- Service History
Technical Information
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Analytics Information
Payment Information
Payments may be processed through secure third-party payment providers. ONEXANC does not store complete payment card information on its servers.
2. How We Use Your Information
We use collected information to:
- Process memberships and service purchases
- Manage customer accounts
- Schedule appointments
- Provide warranty support
- Respond to inquiries
- Improve our website and services
- Send service updates and important notifications
- Prevent fraud and unauthorized activities
- Comply with legal obligations
3. Membership Communications
By purchasing a membership or submitting your contact information, you agree to receive communications related to:
- Membership benefits
- Appointment reminders
- Service updates
- Warranty notifications
- Account-related information
You may opt out of promotional emails at any time, although important service-related communications may still be sent.
4. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You can disable cookies through your browser settings, though certain website features may not function properly.
5. Information Sharing
ONEXANC does not sell, rent, or trade personal information to third parties.
We may share information only when necessary with:
- Payment processors
- Website hosting providers
- Technical service providers
- Legal authorities when required by law
All third-party providers are expected to maintain appropriate security measures.
6. Data Security
We implement reasonable technical and organizational measures to protect personal information against:
- Unauthorized access
- Disclosure
- Alteration
- Loss
- Misuse
While we strive to protect your information, no internet transmission or storage system can be guaranteed 100% secure.
7. Warranty & Vehicle Records
Vehicle information, service records, warranty registrations, and maintenance history may be retained to support future warranty claims, customer service requests, and membership benefits.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Maintain warranty records
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements
9. Your Rights
Subject to applicable laws, you may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of personal information where legally permitted
- Withdrawal of consent for marketing communications
Requests may be submitted using the contact information below.
10. Third-Party Links
Our website may contain links to third-party websites. ONEXANC is not responsible for the privacy practices or content of external websites.
Users should review the privacy policies of those websites separately.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy
ONEXANC reserves the right to modify this Privacy Policy at any time.
Updated versions will be posted on this page with a revised effective date.
13. Contact Information
For questions regarding this Privacy Policy or your personal information, please contact:
ONEXANC Platinum Studio
Email: info@onexanc.com
Website: www.onexanc.com
By using our website, purchasing memberships, booking services, or interacting with ONEXANC, you consent to the collection and use of information as described in this Privacy Policy.